Resource Articles

“Google Your Claims? Semantic Technology Makes It Possible” is published in the October issue of Digital Insurance News - formerly US Insurance News. The same technologies that enable billions of Internet users to “Google” search terms and get instant results, that power photo and video-sharing sites like Flickr and YouTube, and that drive the value of networking sites like Linked In or MySpace, have arrived for insurers.

Steve Holcomb authored an article for Claims magazine about how analytic technology is impacting claims loss costs.  It appeared in the May issue as their cover story.

Full Capture authored an article for Subrogator magazine that appeared in their Technology issue in the summer of 2005.

Computerworld’s 2007 Vital Signs survey asked respondents to identify the technology with the fastest payback. Their number one response was Business Analytics, which is no surprise to Full Capture or to our customers.

Insightful article by Shari Rogalski in BI Review. An excerpt confirming that analytics is creating competitive advantage.

“…fifty-three percent of our executive interviewees believed they were gaining a competitive advantage through distinctive capabilities enabled by analytics. And the use of analytics for decision-making was highlighted as the single biggest attribute for making organizations distinctive, cited by 89 percent.”

Jim Ericson had a preview of Gartner’s Business Intelligence conference in the BI Review Newsletter. Here’s a definition of BI from Gartner’s Vice President and distinguished analyst, Betsy Burton.

“The new definition of business intelligence is the use of information that enables people in your organization to lead, discover, innovate, manage and optimize in order to get financial and performance benefit."

Penny Crosman has an article in Intelligent Enterprise about taxonomies that was written in a manner that non-techies can grasp. She underscores how huge a task it is for a company to undertake taxonomy construction internally. Taxonomies are an important component of Full Capture’s analytic applications that we develop for the insurance industry.

“Mention the word "taxonomy" and some people will think you mean stuffing dead animals (as in taxidermy). Although the taxonomy may not be well known, taxonomies (or sets of categories) are used to organize quantities of information on the Internet, in portals and in enterprise data repositories. Taxonomies bring context to words, topic areas and search results. Finding a piece of information within a large collection of data without a taxonomy is like driving in unknown territory without the benefit of a map or road signs: You may eventually stumble upon your destination, but chances are you'll encounter a lot of dead ends and detours first.”

Claims magazine profiled a recent study conducted by Conning Research entitled "Property-Casualty Claims Management: Unlocking Value."

"The claim process at property-casualty insurers has been undergoing an evolutionary change that has revolutionary implications," said Clint Harris, senior analyst at Conning, in a release. "Insurers who have been implementing advanced technologies to support claim adjusters are now looking to enhanced analytics to quantify claims' capabilities to both contain losses and reinforce renewal retention."